| Area | Status | Trend | Comment |
|---|---|---|---|
| System Availability | â Good | â Stable | 100% uptime â SLA achieved |
| User Performance | â ī¸ Watch | â Worsening | 357ms Jun vs 303ms Apr (+18%) |
| Backup & Recovery | đ´ CRITICAL | â Unresolved | Broken 90+ days â DATA LOSS risk |
| Security & Auth | đ´ CRITICAL | â Unresolved | 10 users with full system access |
| Database Capacity | â ī¸ Warning | â Worsening | 80.8% disk â suspend risk |
| Software Currency | đ´ CRITICAL | â Not resolved | 35 months outdated â CVEs unpatched |
| Warehouse (EWM) | â ī¸ Warning | â Ongoing | 236 overdue deliveries, jobs missing |
| Business Process KPIs | â ī¸ Watch | â Ongoing | 71K blocked invoices, 252K stale POs |
| Priority | Risk (Plain English) | Business Impact |
|---|---|---|
| đ´ CRITICAL | Backup broken 90+ days. If SAP fails, data since last backup is LOST. | Complete data loss. Business stops. SLA breach. |
| đ´ CRITICAL | 10 staff have access to ALL company data â financials, HR, contracts. | SOX audit failure. Data theft. Regulatory fines. |
| đ´ CRITICAL | System not updated 35 months. Known security holes unpatched. | Hackable. SAP support ends Dec 2026 â 6 months! |
| đ HIGH | Warehouse: 236 deliveries stuck 1+ year. 12 jobs not running. | Warehouse inefficiency. System growth uncontrolled. |
| đĄ MEDIUM | Database growing 2x faster â 22 GB Jun vs 10 GB Apr. | Disk exhaustion in ~15 months without action. |
| KPI | Apr 2026 | May 2026 | Jun 2026 | Trend |
|---|---|---|---|---|
| Availability (%) | 100% | 100% | 100% | â Stable â |
| Avg Dialog (ms) | 303 | 327 | 357 | â Worsening đ´ |
| Peak Dialog (ms) | 271 | 296 | 406 | â Worsening đ´ |
| DB Request (ms) | 57 | 65 | 81 | â Worsening đ´ |
| CPU â DB (%) | 46% | 43% | 44% | â Stable â |
| Active Users | 750 | 847 | 901 | â Growing â ī¸ |
| DB Size (GB) | 796 | 812 | 830 | â Growing â ī¸ |
| DB Growth (GB/mo) | 9.8 | 10.9 | 22.1 | â Accelerating đ´ |
| Action | Owner | Deadline |
|---|---|---|
| Fix HANA log backup â prevent data loss risk | BASIS Team | This Week |
| Remove SAP_ALL from 10 production users | Security Team | 3 Days |
| APPROVE: SAP S/4HANA upgrade project (ends Dec 2026) | Management | Decision Now |
| Action | Owner | Deadline |
|---|---|---|
| Apply security patches (35 months outdated) | BASIS Team | 30 Days |
| Expand HANA disk +300GB (Azure) | BASIS/IT Infra | 7 Days |
| Clear 236 overdue EWM deliveries | EWM Team | 14 Days |
| Action | Owner | Deadline |
|---|---|---|
| Implement HANA audit policies (SOX/ISO27001) | BASIS/Security | 30 Days |
| Address 71K blocked invoices, 252K stale POs | FI/PP/MM Teams | Quarter |